Privacy Policy

We care about your privacy

Fully Charcoal (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, attend an event, or interact with any of our services.

Information We Collect

• Personal information (name, email, phone number)
• Payment and billing information
• Event registration details
• Order history
• Device and browsing data (IP address, browser type, pages visited)

How We Use Your Information

• Process orders and event registrations
• Communicate updates, confirmations, and promotions
• Improve our website and services
• Personalize your experience
• Maintain security and prevent fraud

Sharing Your Information

We do not sell your personal information.
We may share data with:

• Payment processors
• Shipping providers
• Event partners
• Service vendors who support our operations

All partners are required to protect your information.

Security

We use industry-standard security measures to protect your information. However, no online system is 100% secure.

Changes to This Policy

We may update this policy periodically. The latest version will always be posted on this page.

Contact Us

For privacy questions: privacy@fullycharcoal.com